Welcome to Shelter of Hope! 1625 Greenup Ave Suite 1, Ashland, KY 41101
Welcome to Shelter of Hope! 1625 Greenup Ave Suite 1, Ashland, KY 41101
Hope Self Help Housing quickly rehouses unhoused individuals and families with disabilities.
Shelter of Hope, Inc uses an Intensive Case Management approach to services which requires 2 direct and 2 indirect contacts between all clients and case managers monthly.
How do I access Shelter of Hope Services?
Typically, for people experiencing homelessness in Boyd and Greenup Counties to receive assistance from Shelter of Hope, they must first contact Boyd County CAReS in The Neighborhood at 2516 Carter Avenue in Ashland, KY, or call (606) 324-2949. There, the individual or family will be entered into the Homeless Management Information System (HMIS) coordinated entry list. This process helps to eliminate the duplication of services. If immediate shelter is needed, referrals are accepted for Emergency Shelter on availability basis, otherwise contact The Salvation Army Shelter at 2236 Carter Avenue in Ashland, KY, or call (606) 329-2874.
Those who qualify for and are referred for housing assistance should expect a call from Shelter of Hope, (606) 324-6700, once they are placed on the housing list. Emergency Shelter placement is made on a case-by-case basis with preference given to families, disabled, and veterans. For people experiencing homelessness in Elliott, Lawrence, and Carter County please call 606-371-4687 or 606-324-6700 for completion of the KYHMIS Coordinated entry assessment for addition to the prioritization waitlist.
All referrals must be made to the Supportive Services Director @ 606-324-6700 or firstname.lastname@example.org Street Outreach, please contact the Street Outreach Director at email@example.com
Things for you to know about the intake process:
1. The more information the client has, the better and faster the intake process occurs.
2. Clients are required to provide Social Security Cards, Birth Certificates, and State Issued ID for each member of the household (only 18+ for ID card), if this is not provided the SoH staff can assist you in locating the information or applying for new documents.
3. We ask that people be aware, we are attempting to screen people into the programs and refrain from screening people out.
4. Sex Offenders can be referred for housing services; however, we cannot place people with sex offender status in the emergency shelter. Lifetime and violent offenders will not be permitted as this violates our dedication to clients fleeing domestic violence, sexual assault, human trafficking, and sex trafficking.
5. Shelter of Hope, Inc staff will ask questions about legal history, credit issues, past landlord and leasing issues, etc. this is not to attempt to make people “admit” to crimes or offenses, but rather to prepare our organization to handle and provide adequate services to these matters do not affect housing security.
Q. How do I go about getting housing assistance?
A. If you are in Boyd and Greenup counties, you will call 606-324-2949 and schedule an appointment with Boyd County CARES for coordinated entry assessment, you will be required to meet with a staff to verify your lack of housing. If you are in Carter, Elliott, and Lawrence County KY you will need to contact the Street Outreach Director at 606-324-6700.
Q. What kind of donations are accepted at Shelter of Hope?
A. Shelter of Hope, Inc accepts donations for furniture, nonperishable foods, hygiene products, cleaning supplies, blankets, clothing, housing units, vehicles, tools and maintenance equity, property, and weatherization items
Q. What are your business hours?
A. Shelter of Hope, Inc is open 8am-4pm on Monday-Friday.The office opens to the public from 8am-12pm and 12:45pm-4pm.
Q: What populations do you help?
A: We are a Housing First agency, meaning we help with housing options first, then address other needs; with this in mind we serve the literally houseless (unsheltered, sheltered) which are defined as houseless in the following categories:
(1) An individual or family who lacks a fixed, regular, and adequate nighttime residence, meaning:
(i) An individual or family with a primary nighttime residence that is a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings, including a car, park, abandoned building, bus or train station, airport, or camping ground;
(ii) An individual or family living in a supervised publicly or privately operated shelter designated to provide temporary living arrangements (including congregate shelters, transitional housing, and hotels and motels paid for by charitable organizations or by federal, state, or local government programs for low-income individuals); or
(iii) An individual who is exiting an institution where he or she resided for 90 days or less and who resided in an emergency shelter or place not meant for human habitation immediately before entering that institution;
(2) An individual or family who will imminently lose their primary nighttime residence, provided that:
(i) The primary nighttime residence will be lost within 14 days of the date of application for homeless assistance;
(ii) No subsequent residence has been identified; and
(iii) The individual or family lacks the resources or support networks, e.g., family, friends, faith-based or other social networks, needed to obtain other permanent housing;
(3) Unaccompanied youth under 25 years of age, or families with children and youth, who do not otherwise qualify as homeless under this definition, but who:
(i) Are defined as homeless under section 387 of the Runaway and Homeless Youth Act (42 U.S.C. 5732a), section 637 of the Head Start Act (42 U.S.C. 9832), section 41403 of the Violence Against Women Act of 1994 (42 U.S.C. 14043e-2), section 330(h) of the Public Health Service Act (42 U.S.C. 254b(h)), section 3 of the Food and Nutrition Act of 2008 (7 U.S.C. 2012), section 17(b) of the Child Nutrition Act of 1966 (42 U.S.C. 1786(b)) or section 725 of the McKinney-Vento Homeless Assistance Act (42 U.S.C. 11434a);
(ii) Have not had a lease, ownership interest, or occupancy agreement in permanent housing at any time during the 60 days immediately preceding the date of application for homeless assistance;
(iii) Have experienced persistent instability as measured by two moves or more during the 60-day period immediately preceding the date of applying for homeless assistance; and
(iv) Can be expected to continue in such status for an extended period of time because of chronic disabilities, chronic physical health or mental health conditions, substance addiction, histories of domestic violence or childhood abuse (including neglect), the presence of a child or youth with a disability, or two or more barriers to employment, which include the lack of a high school degree or General Education Development (GED), illiteracy, low English proficiency, a history of incarceration or detention for criminal activity, and a history of unstable employment; or
(4) Any individual or family who:
(i) Is fleeing, or is attempting to flee, domestic violence, dating violence, sexual assault, stalking, or other dangerous or life-threatening conditions that relate to violence against the individual or a family member, including a child, that has either taken place within the individual's or family's primary nighttime residence or has made the individual or family afraid to return to their primary nighttime residence;
(ii) Has no other residence; and
(iii) Lacks the resources or support networks, e.g., family, friends, faith-based or other social networks, to obtain other permanent housing.
Shelter of Hope, Inc also helps with those at risk of losing their housing in the form of homelessness prevention assistance provided by the ERA2 Prevention Program
Q: Are shelter guests and program participants required to have income?
Q: Are people with criminal histories accepted into the Shelter of Hope, Inc programs?
A: Yes; however, there are exceptions:
1. Sex Offenders are not permitted in the emergency shelter; however, we do attempt to house them as long as they are not lifetime offenders.
2. Violent crimes such as assault, homicide, domestic violence, rape, molestation, or other acts of violence related crimes are not eligible for shelter stay.
3. Crimes related to the manufacturing or handling of methamphetamine or fentanyl are not eligible for Shelter of Hope, Inc. Services.
4. If the person or persons have an active ban in place, they will not be eligible until their ban is lifted.
5. Smoking and alcohol are not permitted in the shelter apartments
6. Case Management is a required service for all housing and shelter programs.
Q: How long are guests permitted to stay in the emergency shelter?
A: Shelter of Hope, Inc typically limits Shelter stays to 90 days; however, this will be evaluated every 15 days with the Intensive Case Managers and Supportive Services Director.